General Policies & Information

• Policies subject to change without notice.

Check-in/Check-out & Hours

• Campsite Check-in:
  Nov 1 - April 1: 12 noon - 6 p.m.
  May 1 - Nov 1: 12 noon - 9 p.m.
• Campsite Check-out: 12 noon
• Rental Check-in: 4 p.m. - 9 p.m.
• Rental Check-out: 11 a.m.
• Spa hours: 9 a.m. - 6 p.m.
• Ranger station:
  Nov 1 - April 1: 9 a.m. - 6 p.m.
  May 1 - Nov 1: 9 a.m. - 9 p.m
• RV must be present at check-in including on-line check-ins to occupy a site.
• Upon check-in you may be asked to provide a valid ID, and a certificate of insurance and registration for your camper. Members should also have their membership card on hand.
• A completed Reservations for Minors form is required for all unaccompanied minors. To download the form, copy and paste this link into your browser: http://www.rvonthego.com/images/PDF/Reservations-For-Minors061917.pdf.
• Two-hour early check-in for your reservation may be available for $30. Please contact the management office, in advance of your arrival, to inquire about availability.
• Two-hour late check-out for your reservation may be available for $30. Please contact the management office, in advance of your arrival, to inquire about availability.

After Hours Arrival

• Late arrivals after 6 p.m. must park in the parking area next to the ranger station until the following morning. If you expect to arrive late, please call the ranger station at (619) 445-2515.

Reservations & Payments

• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of one night rack rate. Any remaining balance is due prior to arrival.
• Prices and site type are subject to availability.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• RV sites and lodging typically accommodate four guests. A guest fee is added per day to the reservation rate for each additional guest over four.

Cancellations & Refunds

• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
• No refunds will be issued for early check-out.
• RV campsites: We allow full refunds for cancellations up to 2 days prior to your arrival date for daily and weekly reservations.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations. For guests booking a stay in a rental accommodation located in California of 30 or fewer consecutive days, a full refund will be given for reservations cancelled within 24 hours of booking provided the reservation’s arrival date is at least 72 hours after the time of booking.
• Extended stays: For long-term reservations (28 days or longer), we allow full refunds for cancellations up to 60 days prior to your arrival date. For cancellations received less than the required notice period prior to arrival, the deposit amount will be held on account for a future stay.

Pet Policy

• Pets are allowed.
• Rental Pet Policy: Pets are welcome. For those who camp with pets, there is a pet fee of $10 per pet per night for our pet-friendly rental accommodation. The fee may vary at select properties. Service animals are not pets. The Company complies with the Americans with Disabilities Act (ADA) and state/local laws regarding service animals. Service animals may accompany a disabled person without any proof of disability or certification for the service animal. Guests traveling with a service animal will not be charged a pet fee. Charges may be incurred, however, should a service animal damage the rental.

Campground Services & Information

• All arrivals must present a valid driver’s license, photo ID, insurance (both RV and tow vehicle), and registration. All vehicles must be in good operating condition. If any of these are not current or the vehicle is not in good operating condition you will be denied entry to the property.
• Our entrance from the south to the north is a very sharp turn. We do not advise that large RVs use our campground entrance when coming from the south on Highway 79 (northbound from I-8). Entering the campground from that direction will cause drivers to make a very sharp right turn on a limited visibility curve. Instead, we advise northbound drivers of larger RVs, rigs with tow vehicles or rigs with a limited turning radius to continue north approximately two miles past our entrance to the large paved rest area on the right (i.e. entrance to Harvey Moore Trail/East Side Trail Loop for Cuyamaca Rancho State Park). Use the large paved rest area to make a u-turn and head back south on Highway 79 for a straight entry to the campground.
• Please be aware that when the campground is busy, drivers of larger rigs may have challenges finding a site.
• Driving through Oakzanita Springs, especially during weekends and holidays, can be a challenge for RVs over 30' and novice drivers. For first time visitors, we recommend that you visit us prior to your stay. If you are unable to make a visit prior to your stay, please feel free to contact the ranger station at (619) 445-2515 for questions or additional information.
• All campsites, building, restrooms, and laundry facility remain open year-round. The store is open Friday through Sunday only. The pools are closed for season; however, the spa remains open year round.
• Keep in mind temperatures dip down most nights to freezing so be prepared for colder temps! Day time temps usually are between the low 50s and low 60s with occasional snow from November through April.
• We have free WiFi available in our lodge. You will have cell phone service if your carrier is Sprint or Verizon.
• Our location is just 45 minutes from downtown. Perfect for San Diego residents! If you a San Diego visitor, we are just 45 minutes from all the great attractions San Diego has to offer! If you enjoy fishing, Cuyamaca Lake is 15 minutes away. You can hike the Cuyamaca state park trails which are endless and start right off our property.
• We have many great programs to offer fitting everyone's needs! Annual sites, monthly extended stay, guest camping, rally groups, and horse campsites are all available at Oakzanita. For more information, call (619) 609-1927.
• No wood fires are allowed. There can be 2 pressed logs (dura-flame style), charcoal, or propane. No open flames are allowed during critical fire danger days.
• All our RV campsites include water and electric. There are a limited number that also include sewer. As a result, sewer sites are first come, first served and are not guaranteed with your reservation.