General Policies & Information

• Policies subject to change without notice.

Hours

• Rental check in: 4 p.m.
• Rental check out: 11 a.m.
• Campsite check in: 12 noon
• Campsite check out: 11 a.m.

Check-in/Check-out

• Upon check in you may be asked to provide a valid ID, and a certificate of insurance and registration for your rig. Members should also have their membership card on hand.
• Minimum check in age is 21 years old.
• A two-hour early check-in and/or two-hour late check-out for your reservation may be available for an additional fee. If interested in either option, contact the management office in advance of your arrival to inquire about availability.

After Hours Arrival

• For late arrival arrangements, please contact our Reservation Department at (877) 570-2267.
• Late rental arrivals please pick up your check in package with the key at the front gate after hours. No ranger is on duty after 11 p.m.

Pet Policy

• Pets are welcome. For those who camp with pets, there is a pet fee of $10 per pet per night for our pet-friendly rental units. The fee may vary at select properties. Service animals are not pets. The Company complies with the Americans with Disabilities Act (ADA) and state/local laws regarding service animals. Service animals may accompany a disabled person without any proof of disability or certification for the service animal. Guests traveling with a service animal will not be charged a pet fee. Charges may be incurred, however, should a service animal damage the rental unit.

Reservation & Payment Policies

• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of $250. Any remaining balance will be due on arrival.
• If you cancel your reservation 14 or more days prior to arrival, you will be charged a $25 administrative fee.
• If you cancel your reservation within 14 days of arrival, you will forfeit your deposit; up to a maximum of $250.
• RV sites and lodging typically accommodate four guests. A guest fee is added per day to the reservation rate for each additional guest over four.
• In the case of multiple sites booked, cancellation penalties apply to each site that is cancelled or changed.
• Prices and site type are subject to availability.
• No refunds will be issued for early check out.