Thousand Trails Hershey
493 S Mt Pleasant Rd Lebanon, PA 17042Thousand Trails Hershey
493 S Mt Pleasant Rd Lebanon, PA 17042General Policies and Information
Hours
- RV Check-in: 12 noon
- RV Check-out: 11 a.m.
- Rental Check-in: 4 p.m.
- Rental Check-out: 11 a.m.
Check-in/Check-out
- Upon check-in you may be asked to provide a valid ID, and a certificate of insurance and registration for your camper. Members should also have their membership card on hand.
- Minimum check-in age is 21.
- The rates displayed do not include any applicable service fees or charges for optional incidentals.
- Two-hour early check-in for your reservation may be available for $30. Please contact the management office, in advance of your arrival, to inquire about availability.
- Two-hour late check-out for your reservation may be available for $30. Please contact the management office, in advance of your arrival, to inquire about availability.
After Hours Arrival
- For late arrival arrangements, please contact our Reservation Department at (717) 867-5515.
Pet Policy
- Rental Pet Policy: Pets are welcome. For those who camp with pets, there is a pet fee of $10 per pet per night for our pet-friendly rental units. The fee may vary at select properties. Service animals are not pets. The Company complies with the Americans with Disabilities Act (ADA) and state/local laws regarding service animals. Service animals may accompany a disabled person without any proof of disability or certification for the service animal. Guests traveling with a service animal will not be charged a pet fee. Charges may be incurred, however, should a service animal damage the rental unit.
Reservation & Payment Policies
- Mandatory 2 night stay for weekend reservations, and 3 nights for holiday reservations.
- One night midweek campsite reservations can be booked.
- One night campsite reservation for a weekend can only be booked on the day of arrival. (Overrides can only be approved by the Property Operations Staff).
- One night rental reservation can be booked only 48 hours in advance and there is a $10 surcharge.
- Your credit card will be charged the itinerary total prior to arrival, up to a maximum of one night rack rate. Any remaining balance will be due on arrival.
- Prices and site type are subject to availability.
- The rates displayed do not include any applicable service fees or charges for optional incidentals.
- If I used a credit card for a deposit, guarantee or payment, I authorize MHC Property Management L.P. to charge any expenses incurred during my stay to that credit card or apply funds I have on deposit with MHC Property Management L.P. against what I owe.
- RV sites and lodging typically accommodate four guests. A guest fee is added per day to the reservation rate for each additional guest over four.
Cancellation Policies
- No refunds will be issued for early check-out.
- RV campsites: We allow full refunds for cancellations up to 2 days prior to your arrival date for daily and weekly reservations.
- Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
- For cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to one night rack rate. In the case of multiple sites booked, cancellation penalties apply to each site.
Campground Services & Information
- All golf carts driven on property are subject to a registration fee.
- All golf carts driven on property must provide proof of insurance on the golf cart.
- Please register your golf cart at the Ranger Station upon arrival.
- Sites are available on a first come, first serve basis. 50 amp sites are on a first come first serve at an additional fee.
- For group bookings, please do not save sites.
- Hershey's check-in times (RV: 12 noon / Rental: 4 p.m.) are strongly enforced as there is no holding area for early arrivals. Please plan your trip accordingly. Our 11 a.m. check-out time is also strongly enforced.