General Policies & Information

Hours

Check-in/Check-out & Hours

• Minimum check-in age is 21 years.
• Guests aged 17 years and under at the time of check-in are considered children.
• Call our office for early check-in requests.
• A two-hour early check-in and/or two-hour late check-out may be available for an additional fee. If interested in either option, contact the management office in advance of your arrival to inquire about availability. 

After Hours Arrival

• For late arrival arrangements, please contact our office during office hours at (920) 892-4252.

Reservation & Payment Policy

• Your credit card will be charged Itinerary Total prior to arrival, up to a maximum deposit of one night rack rate. Any remaining balance is due prior to arrival.
• Prices and site type are subject to availability.
• The rates displayed do not include any applicable service fees or charges for optional incidentals.
• RV sites and lodging typically accommodate six guests. Rate covers up to four guests. A guest fee is added per day to the reservation rate for each additional guest over four. Guests must register at the office upon arrival.

Cancellation & Refund Policy

• No refunds will be issued for early check-out.
• RV campsites: We allow full refunds for cancellations up to 2 days prior to your arrival date for daily and weekly reservations.
• Rental accommodations: We allow full refunds for cancellations 7 days prior to your arrival date for daily and weekly reservations.
• Daily and weekly reservations: For cancellations received less than the required notice period prior to arrival, your deposit will be forfeited up to one night rack rate.

Campground Services

• Gas golf carts are not permitted at Plymouth Rock RV Resort.